Hey You, Wholesale Distributors: Use B2B Order Management Software to Slay the Competition

B2B Order Management

Hey You, Wholesale Distributors: Use B2B Order Management Software to Slay the Competition

Business to business (B2B) operations can be very challenging, especially for a growing midsize wholesale distributor trying to scale.

As a B2B business, you will face a variety of decisions from how to build customer relationships, choosing a product offering or an ERP system to justifying a CRM solution.

This gets even more difficult when you have to manage sales orders on a daily basis, especially if you are not tech-savvy or using manual processes. That is why, B2B order management software is essential to help streamline the order fulfillment process.

But what is B2B order management software? Let’s learn more…

What is B2B Order Management Software?

B2B order management software, as the name implies, is concerned with keeping track of orders and managing the people, processes, and partnerships required to fulfill them. 

This software can help your growing B2B business automatically manage and coordinate the entire order lifecycle, integrating multiple operations (order taking, inventory management, shipping tracking and delivery) into a single system.

This software also integrates with your current ERP system, providing real-time insight and visibility of each order placed by inside or outside sales representatives, automating end-to-end order fulfillment.

How does a B2B Order Management Software System Work?

A B2B order management system refers to the entire workflow which starts with receiving and confirming a new sales order, usually placed by an inside or outside sales rep, then coordinating picking and packing, and finally delivery, which completes the order fulfillment. Let’s take a look at the infographic below:

B2B Order Management System



Problems Faced Without a B2B Order Management Software

Lack of insight into inventory levels

A lack of insight into inventory levels often results in two big headaches: stockouts, that occur when inventory becomes unavailable and over-stocking that happens when businesses acquire more items than they sell. In fact, this type of inventory distortion cost approximately $1.1 trillion worldwide according to Harvard Business Review. Manual inventory management is often the go-to process by many small-to-medium-sized companies, but it can be time-consuming, costly and inaccurate, hampering company growth.

Costly human errors

Human errors are one of the most expensive aspects of running a B2B company that handles large amounts of sales data, costing up to 10% of a company’s revenue (source). 10% is alarming becuase it can mean the difference between a good and bad year for distributors. 

Even with highly qualified personnel. Manual work often results in error in order forms, which subsequently turn into order delays, incorrect order shipment, missing orders, and reshipping costs, among others. This also results in inaccurate warehouse inventory levels, which effects products sales and ultimately your bottom line.

Logistic issues due to communication problems

When a B2B wholesale distributor is using manual processes to inform different departments of changes in customer orders, this inefficient workflow puts a strain on business resources and finances. The lack of communication and real-time insight, increases the order processing time, costing more money per order and elongating the order lifecycle.

Customer dissatisfaction

Problems with order accuracy and delayed shipment due to manual processes can lead to customer dissatisfaction. According to Harvard Business Review, “acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one.” Customer dissatisfaction is costly and poses a huge risk of losing future orders, customer’s confidence and creates a negative reputation for the overall image of the business. 

Benefits of Using B2B Order Management Software

A faster response and workflow

This is perhaps the most important benefit of  B2B order management software. Many processes, such as assigning and fulfilling orders, updating shipping information, and updating inventory, can be automated with this software, making the process efficient and quicker, so your orders will be ready to be delivered faster.

Easier access to data across all business channels

B2B order management software helps businesses manage orders conveniently by simplifying tracking for both distributor and customer. Relying on B2B order automation helps to streamline the process of updating information in real time. This guarantees accuracy, increasing confidence and peace of mind in both parties.

Fulfill your customer’s needs

As a growing B2B wholesale distribution business, understanding the needs of customers is crucial to your success. By utlizing B2B order management software you will have access to customer purchase history and sales trends to better meet their needs in the future, helping nurture long-term relationships.

Ensures order accuracy

Order management can be complex, with multiple departments and third-party vendors involved. With a B2B order management system, wholesale distributors have complete visibility of the ordered products, and can provide reliable and accurate information to the customers throughout the order lifecycle. This feature for B2B buyers according to a survey by Forrester Research indicates that 78% of these buyers consider the ability to track and trace orders as very important to their satisfaction with suppliers. Meeting this customer need can greatly improve customer satisfaction which potentially means more sales.

Increasing Revenue by Increasing Efficiency and Reducing Expenses

All these benefits result in increased revenue by increasing efficiency and reducing expenses for your wholesale distribution business. Using a B2B order management software with the right features that adapts to your needs helps you to optimally manage the available resources, provide unique insights about your entire business and its processes. So what are you waiting for?

In Conclusion 

Take control of your sales order cycle. B2B order management software is a must and a great investment for midsize B2B businesses. Not only does it optimizes order management, but also gives great visibility into sales, inventory, and customers needs. The key tools required for scaling a wholesale distribution business and slaying the competition.

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Orders in Seconds helps wholesale distributors increase sales with cloud-based mobile apps. Our mobile apps facilitate the order lifecycle, from end-to-end and integrate easily with popular ERP systems. Click here to see how OIS can level up your sales game.

¿Qué Es Un Sistema ERP y Por Qué Es Importante Para Su Negocio?

ERP System

¿Qué Es Un Sistema ERP y Por Qué Es Importante Para Su Negocio?

¿Qué es un sistema ERP?

Un ERP (Del inglés Enterprise Resource Planning) es un conjunto de aplicaciones informáticas integradas que permiten la automatización de muchas prácticas empresariales relacionadas con los aspectos operativos o productivos de una empresa, simplificando y centralizando la información de todas las áreas que la componen: compras, producción, logística, finanzas, recursos humanos, marketing, servicios, proyectos y atención al cliente.

¿Por qué es necesario que las empresas cuenten con un ERP?

LA NECESIDAD

Todas las empresas, desde las pequeñas hasta las más grandes, necesitan tener acceso a la información que les facilite la toma diaria de decisiones. Muchas empresas incorporan diferentes soluciones informáticas para resolver necesidades específicas a medida que las van requiriendo. Con el tiempo, se encuentran con un “puzzle” de aplicaciones con funciones limitadas y sin conexión entre ellas, lo que hace casi imposible la gestión adecuada de los datos empresariales y dificulta la comunicación entre los distintos sistemas y departamentos.

LA SOLUCIÓN

Llegado a este punto, se hace imprescindible una solución integral que enlace y conecte toda la información de la empresa. Con un sistema ERP es posible centralizar y gestionar en un único software la información interna y externa que la empresa necesita para mantenerse competitiva. Se trata de un programa de fácil acceso para todos los departamentos, de forma que todos manejen los mismos datos.

Sin embargo, esto es sólo el punto de partida de lo que un ERP puede hacer por una empresa, a continuación, profundizamos un poco más en dos tipos de empresas diferentes: de distribución mayorista y de manufactura y cómo estas se benefician enormemente de la implantación de un sistema ERP.


¿Por qué es importante un sistema ERP para una empresa de distribución mayorista?

Al estar en el centro de la cadena de suministro, la distribución mayorista implica una variedad de procesos y flujos de trabajo que requieren una alta tasa de eficiencia para cumplir con toda la cadena operativa.  Si estos procesos se gestionan manualmente con sistemas separados, no es fácil supervisar y analizar el rendimiento de cada uno de ellos.

Un ERP refuerza la cadena de producción y, en consecuencia, aumenta la rentabilidad de la empresa. Dicho esto, repasemos algunos de sus beneficios.

1. Una Visión Más Profunda En Relación A Las Operaciones De La Empresa

Los datos de toda la organización y de todos los rincones de la cadena de suministro de un distribuidor mayorista pueden ser rastreados y controlados en tiempo real con un sistema ERP. Esto permite a los distribuidores mayoristas llevar a cabo operaciones más precisas y comprender mejor lo que ocurre en la empresa, así como mejorar la toma de decisiones estratégicas para poder responder rápidamente a medida que cambian los precios, la logística y el mercado.

2. Automatización Llevada Al Siguiente Nivel

El ERP facilita que las empresas de distribución mayorista aumenten significativamente sus niveles de automatización, lo que representa una ventaja importante. La mayoría de los procesos empresariales, si no todos, son ahora digitales. El ERP permite automatizar fácilmente estos procesos, ya que todos los aspectos de las operaciones fluyen a través del sistema, ahorrando tiempo y recursos al permitir que el sistema ERP maneje con precisión las transacciones y los flujos de trabajo sin intervención manual.

3. Potencia El Rendimiento De La Empresa  

La mejor solución para los distribuidores mayoristas en crecimiento es adquirir una plataforma ERP que les dé visibilidad de las diferentes áreas que forman parte de la organización. Desde las ventas, el marketing, la gestión del inventario, la contabilidad y mucho más.

Un sistema ERP no sólo le ahorrará tiempo, sino que incrementa las ganancias, como resultado de tener una mejor perspectiva de su inventario y, en consecuencia, crear flujos de trabajo eficientes.

Un sistema ERP también puede ayudar a los distribuidores mayoristas a lanzar nuevas líneas de productos al mercado. Puede confiar en una plataforma para cada paso del proceso, desde la realización de un pedido hasta la entrega y facturación.

¿Por qué es importante un sistema ERP para una empresa manufacturera?

Teniendo en cuenta que las empresas de fabricación tienen tantas partes en movimiento, hay, por supuesto, mucho más personal involucrado en todos los procesos, lo que aumenta la posibilidad de errores, pero también la oportunidad de optimización. Aquí es donde los ERP resultan útiles, ya que ayudan a agilizar los flujos de trabajo en toda la empresa a través de una aplicación integrada.

 Profundicemos en las ventajas:

1.Mejor Gestión De Los Recursos

Los sistemas ERP aumentan la eficiencia general de las empresas manufactureras al gestionar y mejorar la forma en que se utilizan los recursos de la empresa. Mejorar y/o reducir la cantidad de recursos necesarios sin poner en peligro la calidad es la clave para mejorar eficazmente el crecimiento y la rentabilidad de la empresa. Con el software ERP, este tipo de empresas tendría la capacidad de gestionar los aspectos críticos de todo el proceso de fabricación, desde las operaciones de la planta hasta la planificación del suministro y el inventario.

2.Cadena De Suministro y Cumplimiento De Pedidos Eficientes

Los fabricantes pueden utilizar el software ERP para garantizar que cada pieza de la maquinaria funcione correctamente y que se cumplan las demandas de los clientes. Un sistema ERP apoya la gestión de la cadena de suministro, como la coordinación, el manejo de stock y la entrega de mercancía. Los fabricantes también pueden utilizar las funciones del ERP para diseñar mejores estrategias logísticas, lo que les ayudará a ahorrar dinero en gastos operativos y administrativos.

3. Información Más Segura y Accesible

Las empresas manufactureras deben deshacerse de los procesos manuales que pueden dar lugar a errores costosos. Depender de los registros en papel es ineficiente y arriesgado, ya que pueden dañarse o perderse fácilmente. Con un sistema ERP, los fabricantes tienen acceso a la información de su negocio en tiempo real y desde cualquier lugar.

Ejemplos De Sistemas ERP

Ahora que se ha hecho claro lo que es un sistema ERP y por qué es importante para su empresa de distribución mayorista o de manufactura, hemos creado una lista de sistemas ERP populares para que conozca un poco más. Lea y descubra cuál podría ajustarse a las necesidades de su empresa::

QuickBooks 

Es el programa de contabilidad para pequeñas empresas más utilizado para gestionar los ingresos y los gastos y llevar un control de la salud financiera de la empresa. Más información.

También estamos en su página web como integración, puede echar un vistazo aquí.

SAP

Se trata de uno de los sistemas ERP más completos del mercado, útil sobre todo para medianas y grandes empresas por su amplísimo alcance. Mas Información.

Netsuite

Netsuite ayuda a las empresas a gestionar sus procesos de negocio con un único sistema totalmente integrado que abarca las finanzas, las compras, la cadena de suministro y mucho más. Mas Información.

SAGE 

Las empresas que confían en sus servicios se benefician de la fácil escalabilidad de la plataforma y de su sencilla interfaz. Les permite agilizar los procesos e interactuar de forma más eficiente en todos los departamentos. Más Información.

Microsoft Dynamics

La popularidad de este ERP se debe a que es uno de los productos más eficaces de Microsoft en la actualidad. Ayuda a las empresas a aumentar el rendimiento financiero, reducir los tiempos de respuesta y mucho más. Más Información.


Consideraciones Finales

En Orders in Seconds, entendemos lo importante que son los sistemas ERP para el funcionamiento interno y externo de un distribuidor mayorista o empresa de manufactura. Nuestras aplicaciones móviles se integran fácilmente con muchos sistemas ERP populares, como los que se ven a continuación.



Le ayudamos a conseguir mejores flujos de trabajo para el cumplimiento de pedidos con aplicaciones para ventas, gestión de almacén e inventario, entrega y comercialización. Obtenga más información visitando nuestro sitio web www.ordersinseconds.com.

What is an ERP System and Why is it Important for Your Business?

ERP System

What is an ERP System and Why is it Important for Your Business?

What is an ERP system?

An ERP (Enterprise Resource Planning) system is a set of integrated software applications that allow the automation of many business practices related to the operational or productive aspects of a company, simplifying and centralizing the information of all the areas that compose it: purchasing, production, logistics, finance, human resources, marketing, services, projects and customer service.

Why is it necessary for businesses to have an ERP system?

THE NEED

From small to large organizations, at every growing stage businesses need access to information that empowers their daily decisions. Many businesses incorporate different IT solutions to solve specific needs, as they’re required. Over time, they find themselves with a ‘puzzle’ of applications with limited functions and no connection between them, making the proper management of business data almost impossible and hindering communication between the various systems and departments.

THE SOLUTION

At this point, a comprehensive solution that links and connects all the company’s information becomes imperative. With an ERP system, it is possible to centralize in a single software all the internal and external information management that the company needs to be competitive. It is a program easily accessed by all departments, so that they all handle the same data.

However, this is just the starting point of what an ERP can do for a business, below we delve a little deeper into two different types of businesses, wholesale distribution and manufacturing and how they benefit greatly from implementing an ERP system.


Why is an ERP system important for a wholesale distribution business?

Being at the center of the supply chain, wholesale distribution involves a variety of processes and workflows that require a high efficiency rate to fulfill the entire operational chain.  If employees manually manage these processes with separate systems, it isn’t easy to monitor and analyze the performance of each one of them. 

An ERP strengthens the production chain, consequently increasing the profitability of the business. Having said that, let’s review some of the benefits.

1. Deeper Insights Concerning Business Operations

Data from across the organization and all corners of a wholesale distributor’s supply chain can be tracked and controlled in real-time with an ERP system. This allows wholesale distributors to run more precise operations and have a better understanding of what’s going on in the company, as well as improve strategic decision-making so they can respond quickly as prices, logistics, and markets change.

2. Automation To The Next Level

ERP makes it easier for wholesale distribution businesses to significantly increase their automation levels, which represents a significant advantage. Most business processes, if not all, are now digital. ERP makes it possible to easily automate these processes since all aspects of operations flow through the system, saving time and resources by letting the ERP system accurately handle transactions and workflows without manual intervention.

3. Boost Business Performance  

The best solution for growing wholesale distributors is to acquire an ERP platform that will give you visibility of the different moving parts from within your organization. From sales, marketing, inventory management, accounting and more. 

An ERP system will not only save you time but increase earnings, which is a result of having a better outlook of your inventory and, consequently, creating efficient workflows.

An ERP system can also help wholesale distributors with launching new product lines into the market. You can rely on one platform for each step of the process, starting from placing an order to all the way through fulfillment, delivery, and invoicing.

Why is an ERP system important for a Manufacturer?

Considering that manufacturing companies have so many moving parts, there is, of course, a lot more personnel involved in all the processes, increasing the possibility of errors – but also the opportunity for optimization. This is where ERPs come in handy, by helping streamline workflows across the business through one integrated application.

 Let’s dig deeper into the benefits:

1.Better Resources Management

ERP systems increase the overall efficiency of manufacturing businesses by managing and improving the way company resources are used. Improving and/or reducing the amount of resources required without jeopardizing quality is the key to effectively improving business growth and profitability. With ERP software, manufacturing companies have the ability to manage critical aspects of the entire manufacturing process, from plant operations to supply and inventory planning.

2.Efficient Supply Chain and Order Fulfillment

Manufacturers can use ERP software to ensure that every piece of the machinery runs properly, and that client demands are being fulfilled. An ERP system supports supply chain management, such as coordination, stock management, and delivery of goods. Manufacturers can also use ERP features to design better logistics strategies, which will help them save money on operating and administrative expenses.

3.Safer and More Accessible Data

Manufacturers should get rid of manual processes that can lead to costly errors. Being dependent on paper records is inefficient and risky since they can be easily damaged or lost. Using an ERP system, manufacturers have access to their business information in real time and from any location.

Examples of ERP Systems

Now that you understand what an ERP system is and why it’s important for your manufacturing or wholesale business, we’ve created a list of popular ERP systems for you to review. Read to see which one could fit your business needs:

QuickBooks 

This is the most widely used small business accounting software for managing income and expenses and keeping track of a company’s financial health. Learn More

Orders in Seconds is on the Quickbook website as an integration, you can check it out here.

SAP

It is one of the most complete ERP systems on the market, which is mainly useful for medium-sized and large companies due to its very broad scope. Learn More

Netsuite

Netsuite helps companies manage their business processes with a single, fully integrated system that covers finance, procurement, supply chain, and more. Learn More

SAGE 

Businesses that rely on its services benefit from the platform’s easy scalability and user-friendly interface. It allows them to streamline processes and interact more efficiently across departments. Learn More

Microsoft Dynamics

The popularity of this ERP comes from being one of Microsoft’s most effective products today. It helps companies increase financial performance, reduce response times and more. Learn More


Final Thoughts

At Orders in Seconds, we understand how important ERPs are for the internal and external functioning of a wholesale distributor or manufacturing business. Our mobile apps easily integrate with many popular ERP systems, like the ones seen below.



We help you achieve better order fulfillment workflows with apps for sales, warehouse and inventory management, delivery and merchandising. Learn more by visiting our website at www.ordersinseconds.com.

5 Ways to Prepare Your Small Business for the Holiday Shopping Season – Right Now

5 Ways to Prepare Your Small Business for the Holiday Shopping Season – Right Now


The holiday season is just around the corner. As a small business, it is imperative that eCommerce and marketing planning start, well right now. 

As the 2020 shopping season revealed, even with COVID-19, customers are eager to keep the holiday traditions alive, with in-person or online shopping to ensure they get everything on everyone’s wish list. 

This holiday shopping season may prove to be just as make-or-break for small businesses in retail or business-to-business (B2B), especially with changing customer behaviors, pushing for a seamless shopping experience from online to in-store purchasing.


It’s important to start preparing your business for a jingle all the way to sales success by using these 5 tips to prepare your small business for the holiday shopping season:


TIP 1
Build an eCommerce Store


If you haven’t already, make sure to plan and build your eCommerce store now so your products are stocked and ready for purchase in a user-friendly online store for the holidays. 


If you are not the techy type, consider partnering with a software company, like Orders in Seconds to help create your online store and mobile app. They even offer a free demo.


Lastly, ensure your eCommerce store is available in a web and mobile version since many people prefer to shop on their mobile devices.


According to a survey conducted by Heady.io “customers overwhelmingly use apps with the intent to shop and purchase, with 74% of respondents claiming that was the most-used feature”. 


It’s a no-brainer, shoppers like convenience, so give them a wonderful eCommerce experience we can all celebrate this holiday season.


TIP 2
Create a Holiday Marketing Plan & Promotion

Brainstorm what products are popular this holiday season and how you will market to your customers.


Create a plan to promote your special deals, through email campaigns, social media outlets, or mailers.


Identify special shopping days like Black Friday or Cyber Monday, when people are ready to make purchases. Consider offering promo deals like ”free shipping” or “BOGO” to encourage larger purchases.


Remember to set up social media campaigns, creating a buzz around upcoming deals and holiday must-haves for the season.


TIP 3
Automate Where You Can


As a small business, automating your workflows will be a huge time saver during the holidays. There are many eCommerce solutions, like Zapier, that will take repetitive tasks, such as following up on a sale and sending your team notifications, so everyone is ready to take action on order fulfillment. 


You should also consider automating your social media posts because posting daily while fulfilling orders can become overwhelming when the holiday rush hits.


Plan your holiday posts in advance and schedule, using affordable apps like PostPlanner or Later.com this way you can focus on other tasks.  


TIP 4
Efficient Shipping Fulfillment


As we now live in a world with Amazon 2-day shipping from purchase to delivery. Your online store will be held to a similar standard of efficiency.


Ensure if you promise customers 5-7 days delivery time, you must commit. It’s all part of the customer online experience.


I understand, shipping delays are inevitable, but make sure to keep your customer informed with emails or special offers for a longer than expected delivery time.


TIP 5
Create a Hassle-Free Customer Experience


There are two things that will create more sales for your small business and a happy customer experience. 


An easy checkout experience and impeccable customer service.


Your online store and mobile app should be user-friendly and provide an easy click-and-buy checkout experience. This is crucial for maximizing sales and orders.


Secondly, invest in customer service via phone, online chat, or email to help customers during the trials and tribulations of the holiday season.

This way your customers trust you are ready to help when questions or issues arise, making their holiday season merrier.

 
Now that your small business is ready to take on the 2021 shopping season, preparation is key.


Start today, so you have time to create a plan and work out the logistics for building an eCommerce store, creating a marketing plan, automating tasks, working on order fulfillment efficiency, and providing a hassle-free customer experience. 

Is your small business ready for an eCommerce online store and mobile app in preparation for this holiday season?

If the answer is YES! Orders in Seconds (OIS) is here to help.


OIS is a software solution company with over 15 years of experience that offers b2b  brands and retailers an affordable eCommerce online store and mobile app that will prepare your business for a successful holiday shopping season!



Schedule a free demo today.

Small Business
Small Business

Why Your Small to Midsize Business Needs B2B Software

Why Your Small to Midsize Business Needs B2B Software


For any small to midsize business-to-business (B2B) company being able to obtain, organize and analyze data with B2B software is crucial to business and customer insight.

It allows companies to make timely and fact-based decisions, such as identifying inefficiencies and the need to make labor or workflow changes or scaling the organization because of increased performance.

So, what is B2B software and why do you need it? Let’s find out.


What is B2B software?


B2B software is a cloud-based software (usually a desktop tool and/or mobile app) that businesses (i.e. wholesale distributors or manufacturers) use for accounting, customer relationship management (CRM), Enterprise Resource Planning (ERP), marketing, sales, inventory, distribution, deliveries, merchandising and more.

Why Your Small to Midsize Business Needs B2B Software


Why do small to midsize businesses need B2B software?


For small to midsize wholesale distributors or manufacturers, staying ahead of the competition means providing competitive pricing, product availability, and quick delivery.

Business goals, which can only be achieved through operational efficiency, keeping costs low and increasing revenue.

The tools and business intelligence needed to ensure you meet these business goals all come from B2B software solutions you integrate with your business.

Integrating the right software solution can help your business:


Saves Time by Automating Sales Processes


Imagine your presales or direct store delivery (DSD) sales reps struggling to take orders in the field because they need to call or text in the order, then the customer receives the wrong order because the quantity was texted incorrectly. These errors lead to wasted time and unsatisfied customers. Does this sound familiar?

The solution to this struggle is B2B software, such as the OIS Basic App, a cloud-based mobile app for sales order taking, that can be easily downloaded to a smartphone or handheld device, so your reps are ready to sell anytime, anywhere.

According to a McKinsey and Company study, more than 30% of sales-related activities can be automated.

Save time by automating the sales process with a B2B sales app. 

Reps can place sales orders quickly and accurately right from their smartphone, using a barcode scan for desired products, enter the quantity and hit send. The order is processed in real-time so your main offices can start the packing and delivery process immediately.

Using a mobile application is a no-brainer for companies that want to save time and keep their reps selling.


Increased Efficiency with a Multi-channel Operation


Integrating a B2B software solution, for your sales order process, warehouse and inventory management and delivery workflows helps increase efficiency in your business as a whole.

You get a full 360-degree view of your business, from the data collected through various channels that help you correct productivity inefficiencies, leading to lower operation costs which can trickle down to your customer pricing, keeping your business competitive in the marketplace.

Your efficiency leads to better customer satisfaction as B2B customers, such as retail stores, deli’s, bodegas or restaurants are receiving their orders on time and at fair prices.


Allows for Scalability


As new or existing B2B companies begin to scale their organization, increasing buyers, delivery or facilities it is important to have B2B software that can manage the demands of a growing infrastructure.

This is the biggest benefit to using B2B software, as your business grows, the data collected continually provides insight for your future business goals.

So now that you know why you need business to business software, let’s discuss pricing.


How much does B2B software cost?


The cost will depend on the provider and features that fit your business needs. 

But don’t worry, there are many affordable options for small to midsize businesses, it’s all a matter of doing your research.

Many B2B software companies provide customized pricing, which is convenient because one app can’t fit all businesses.

Remember, I understand cost is a factor when making any business decision but what’s even more important is to choose a B2B software automation solution that fits with your business and makes it easier to serve your customers.

Orders in Seconds (OIS) is a mobile software solution company for wholesales distributors and manufacturers.  We provide exceptional customer service, the very best technology to fit your needs at an affordable rate.  We understand the challenges faced by B2Bs with the sales order management and automation process and provide a mobile sales application (OIS Basic) that helps your business stay competitive in the ever-changing marketplace.  Schedule a free demo today.

5 Ways to Improve Your Sales Team's Productivity and Sales with a Mobile App

5 Ways to Improve Your Sales Team’s Productivity and Sales with a Mobile App

5 Ways to Improve Your Sales Team’s Productivity and Sales with a Mobile App


In the business-to-business (B2B) space, as the world recovers from the COVID-19 pandemic, wholesale distributors and manufacturers continue to look for ways to improve performance and sales by using methods such as, sales coaching or mobile apps. As B2B sales suffered greatly within the past year.

Sales managers are faced with the challenge of keeping revenue figures up, managing customers and motivating their sales people to produce quality results. A task which becomes increasingly difficult when using out-of-date selling practices or tools that hinder the sales process and waste time.

Luckily, the B2B customer demand for a more digital approach to sales has influenced sales teams to seek out feature-rich mobile applications that improve productivity and sales performance.

In this blog post, I will review 5 ways to improve your B2B sales team’s productivity and sales with a mobile app. I will discuss top features that will not only benefit on-the-go sales reps to produce greater sales results but also boost customer satisfaction. Let’s go.

1. Up-to-date Technology for Easy Mobile App Download


Your sales reps don’t need to have the latest, most expensive technology and gadgets but should be using current smartphones or tablets, which allow for easy download of the newest application software. There is nothing worse than having to waste time figuring out why an app is not downloading or the operating system is out of date, distracting a sales rep from selling. 

Handheld devices help increase reps productivity by offering quick access to information from a mobile app or website, while they’re in the field. Reps can also message clients directly or report back to headquarters without skipping a beat.

2. Powerful Analytic Tools


Mobile sales application analytic tools help increase efficiency during the selling and ordering processing by tracking everything from customer data, order history, pricing, discounts and more. This information helps sales reps better serve customers, when cross-selling or upselling  products during store visits. Sales reps can also easily provide customers with invoices, previous orders or credit memos, on the spot, saving clients time from needing to call the office. Keeping customers happy, leading to increased sales.

3. Real-time Updates


When choosing a mobile sales application, it’s imperative that all information collected updates in real-time. This means every order placed, changes in product inventory levels, sales reps goals or visits are all updated to a cloud-base server and easily accessible by management and central offices instantly. Real-time updates give sales reps the ability to offer customers products based on current inventory or allows management to see if reps are meeting their sales goals, creating efficiency and increasing productivity.

4. Monitor Sales Goals & Key Performance Indicators (KPI)


To ensure sale’s teams are meeting daily, weekly or monthly sales goals, monitoring key performance indicators are essential. By using a mobile application that monitors sales volume, upsell or cross-selling rate, customer engagement, number of store visits etc. gives management the data it needs to ensure reps are performing well and meeting the company’s business objectives. Management can also quickly identify problems with productivity and address them before becoming a major issue, creating greater efficiency for the sales team and company.

5. GPS Route Mapping


More time to sell. This is what sales reps benefit from when using a mobile sales application with a GPS route mapping feature to schedule customers or new leads in their territory. Sales reps no longer need to map out their visits by hand or waste time looking for directions. GPS tracking provides the quickest and most efficient routes right from their smart phone or  handheld device. 

Although sales managers and reps still face many challenges in a recovering post-covid world, it doesn’t mean sales needs to continue to suffer. Reps must be empowered with digital tools, such as a smartphone or tablet that can handle mobile sales applications with all the features listed in this post, to help keep wholesale distributors and manufacturers competitive and financially prosperous.

Ready to Explore a Mobile App For Your Sales Team?

Orders in Seconds (OIS) is a mobile software solution company for wholesales distributors and manufacturers. We provide exceptional customer service, the very best technology to fit your needs at an affordable rate. We understand the challenges faced by B2Bs with the sales order management and automation process and provide a mobile sales application (OIS Basic) that helps your business stay competitive in the ever-changing marketplace. Schedule a free demo today.

5 Ways to Improve Your Sales Team's Productivity and Sales with a Mobile App