Orders In Seconds

Learn How US Foods Caters to Customers Online!

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US Foods is a leading food service distributor in the United States, providing high-quality products and services to restaurants, hotels, schools, and healthcare facilities. In recent years, the company has made significant investments in technology, enabling it to offer a convenient and seamless online ordering experience to its customers. In this blog post, we will explore how US Foods caters to customers online and how it is making life easier for its customers.


Online Ordering System

US Foods has developed an online ordering system that makes it easy for customers to place orders anytime, anywhere. The system is user-friendly, intuitive, and accessible from any device, including desktop computers, laptops, and smartphones. Customers can browse the product catalog, create custom orders, wholesale product pricing and track the status of their orders in real-time. They can also access their account information, view past US Foods orders, and make changes to their profile.


Expansive Product Catalog

US Foods offers a vast product catalog that includes everything from fresh produce and meats to bakery and dairy products. Customers can order from us foods and browse the product catalog by category, brand, or product type, making it easy to find the products they need. The company also offers special deals and discounts on selected items, which can be accessed through the us foods order online system.



Flexible Delivery Options

US Foods understands that customers have different delivery needs, which is why it offers a range of flexible delivery options. Customers can choose from same-day delivery, next-day delivery, or a scheduled delivery date that suits their schedule. The company also offers the option to pick up orders at a US Foods distribution center, which is a convenient option for customers who are located close by.


This is how US Foods Caters Customers Online!

■ The multibillion-dollar distributor, with 350,000 SKUs and more than 250,000 customers, does much of its business through the US Foods eCommerce app and website channel thanks to a strategy of catering to how its customers want to buy its products online.

■ Selling online for 20 years, US Foods app has built eCommerce into a crucial channel where three-quarters of its more than 250,000 customers go online to order products from its base of 350,000 SKUs.

■ The company’s entry into eCommerce was prompted by major hotel chains, who needed 24/7 access to products ranging from food products and cooking equipment for their restaurants, in-room meal service and on-site convenience stores to hand soap and towels for their hotel guest rooms.

■ Even with its large volume of online orders, however, US Foods is still working to improve and increase the number of ways customers can order through self-service eCommerce using a wholesale order app to make their jobs easier.


How to order from US Foods

  1. Go to the US Foods website: www.usfoods.com.  Click on the “BECOME A CUSTOMER” button at the top of the page and and follow the prompts to create an account.
  2. If you already have an account, click on the “SIGN IN” button at the top of the page  and enter your username and password to login.
  3. Once you’re logged in, you can browse through the products and add the items you want to your cart.
  4. After you’ve added all the items you want, click on the cart icon at the top of the page to review your US Foods orders.
  5. Make any necessary adjustments to your order, such as changing quantities or removing items, and then click on the “Checkout” button.
  6. Enter your shipping information and select your preferred delivery or pickup method.
  7. Review your order details and total cost, and then click on the “Submit Order” button to complete your purchase.

If you have any questions or encounter any issues while ordering, you can contact US Foods customer service for assistance.


Customer Support

US Foods is committed to providing excellent customer service, and its online ordering system reflects this. Customers can contact the company’s customer support team through the online ordering system or by the US Foods customer service number. The customer support team is available 24/7 and is trained to assist customers with any questions or concerns they may have.



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■ Whether customers ask for an update on the whereabouts of their orders, or need to make an amendment to a previous order or invoice, your staff can update them in record time – no matter who your customers talk to throughout the business.



In conclusion, US Foods is leading the way in providing a convenient and seamless online ordering experience to its customers. With its user-friendly online ordering system, vast product catalog, flexible delivery options, and exceptional customer support, the company is making it easier for customers to access the products and services they need. Whether you are a restaurant owner, hotel manager, school administrator, or healthcare provider, US Foods has the solution you need to keep your business running smoothly.


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